The flight was carrying approx 160 passengers and was on the runway when the issue was detected. The flight, which was scheduled to depart in the evening, was delayed indefinitely, leaving passengers stranded and frustrated.
According to an Air India Express spokesperson, the flight was grounded due to a technical issue that arose before takeoff. The spokesperson explained that the watch hour limitations at the airport further complicated the situation, making it impossible for the flight to depart as scheduled.
The airline has taken steps to mitigate the inconvenience caused to passengers. “We have provided guests with options including hotel accommodation, complimentary rescheduling, or cancellation with a full refund,” the spokesperson said. The passengers were offered alternative arrangements, including accommodation at a nearby hotel, rescheduling their flight for the next day, or cancelling their booking altogether with a full refund.
